TPG Community

Get online support

Again NBN outage and poor technical service!

javid1360
Level 2

Really terrible service! After a day of disconnection, again 5 pm and internet gone!

 

WHATS WRONG WITH YOUR SERVICE?

1 REPLY 1
BasilDV
Moderator

Hi @javid1360

 

For customers experiencing any issues with their NBN service, we recommend the best thing to do first is check if there's an outage on the NBN network.

 

We have created this article that can guide you on How to Check for NBN Network Outage

 

If there are no known outages in your area, customers can proceed with the troubleshooting steps indicated on this link : https://www.tpg.com.au/support/nbn/troubleshooting

 

Feel free to search Community for help with your issue, or contact us and we'd be glad to assist you.

 

BasilDV