Archer VR600 turning itself off after booting up

[tima]

Hi has anyone had the issue where their Archer VR600 starts to boot up and when it gets to the point where it should be completing the initialisation is simply turns itself off. 

[Anonymous]

Hi @tima,

Welcome to community!

How did the Archer VR600 go? Does the setup has been completed? During the initial setup of the modem/router, it may take 15-30mins to complete the modem auto-configuration. We tried to use your Community Details to pull up the account unfortunately it does not any matching records on file.

Cheers!

[emma2]

This is happening to me too! I’ve been using it for a fair while now and it just started doing it. It starts to boot up, and then it just shuts itself off completely! So angry right now…….. I need Wifi! 🤦🏻‍♀️🤷🏻‍♀️😳

[BasilDV]

Hi @emma2

Thanks for raising this with us.

Have you tried to factory reset the modem/router? If not, you may try it first.

We'd like to look into your account for better understanding of the situation.

Please send me a PM with your TPG username or customer ID number to assist you accordingly.

How do I private message (PM) in the community

BasilDV