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BROADBAND WIFI IS VERY VERY SLOW ALL TIMES OF THE DAY - PLEASE HELP

edaw888
Level 2

New customer past few months have been fine. WIFI BROADBAND - DUTTON PARK QLD Now the speed is terrible, can't watch netflix, barely use email, not even spotify works.

 

This happens all times of the day

 

Please advise how to resolve

1 REPLY 1
Shane
Moderator

Hey, edaw888

Let us have a look and fix this, could you send us your details (Username/Customer ID together with the address on file) so we can proceed with initial investigation.

How do I private message (PM) in the community - https://community.tpg.com.au/t5/Welcome/How-do-I-private-message-PM-in-the-community/m-p/4093/highli....

Regards,

 

New customer past few months have been fine. WIFI BROADBAND - DUTTON PARK QLD Now the speed is terrible, can't watch netflix, barely use email, not even spotify works.

 

This happens all times of the day

 

Please advise how to resolve