Billed twice

diannejh48
Level 2
I have been billed twice for $79.99 on 5th May. How do I get the extra $79.99 credited back to my account.
2 REPLIES 2
David_M
Moderator

Hi @diannejh48 


Thanks for your query!


Let me have a look for you, and I will get back to you ASAP.


There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app.
https://www.tpg.com.au/download


Regards,
David_M

David_M
Moderator

Hi @diannejh48 

 

I have forwarded this to our Billing team.

An accounts team will contact you ASAP to sort this out.

Billing isnt something we can access.

 

Thanks,