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BitNinja server security grey list

alnxln
Level 3
Anyone experienced this...( sorry i have to hide the email and the ip)

Sorry, we were unable to deliver your message to the following address.

<info@???.com.au>:
550: 5.7.1 Your IP (??.???.???.???) is on the BitNinja server security greylist. This means that we experienced malicious attacks coming from your IP and placed it on our greylist due to security reasons. If you have taken the necessary steps to eliminate its source, you can delist this IP on (http://122.201.124.24:60412/spam_delist?hash=cce48325984e99cf2ec19a1019b54106) You can only delist this IP a couple of times. It is good idea to warn your service provider about this incident.

--- Below this line is a copy of the message.
3 REPLIES 3
david64
Level 11

@alnxln . Is the hidden ip address your public ip address or TPG's mail server?

alnxln
Level 3
It say’s “your ip”
david64
Level 11

@alnxln . The organisation you are sending to has detected that the ip address which you currently have was used in the past by someone else for malicious attacks. They "greylisted" it with Bitninja; presumably not as bad as blacklisting.

The link takes you to Site Protection by Bitninja website where you can clear the greylist on the ip address. Then try to resend your message.

Or, just reboot your router which will get a new public ip address and resend message.