Thanks for bringing this to our attention. We coordinated this with our Engineering Team, expect them to contact you via SMS or Phone call once the assessment for the billing adjustment is done, it may take 24-48hrs.
Let us know should you require further assistance.
Hi, unfortunately I've had my broadband disconnected for 4 and a half days and only had it fixed by a technician today. Is there some way of compensation as we have a business running and a few people working from home which has caused quite some issues.