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Broadband needs to automatically configured

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Kimelith
Level 2
I've received a new modem last Wednesday and when i attempt to connect, it's still saying "Your newly installed broadband equipment is waiting to be automatically configured". I've unplugged and replugged all the cords, reset it etc. The lights seem to be all solid green as they should be in the troubleshooting guides. I have rung TPG numerous times for assistance and was told it would be solved yesterday but it still doesn’t work. I really need a solution soon!
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Kimelith
Level 2
Thanks I manually configure turn modem so it is working now 😊

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BasilDV
Moderator

Hi @Kimelith

 

We responded to your previous post here.

 

Let us know if you need further assistance.

 

BasilDV

Kimelith
Level 2
Thanks I manually configure turn modem so it is working now 😊

View solution in original post