Browsing Issue

[YR]

Hi,

After the recent heavy rain, certain websites do not load and appear with the error message DNS_PROBE_FINISHED_NXDOMAIN.

I tried changing DNS settings which partly fixed the issue only for an individual device (my desktop) but even now certain webpages still take a long time to load. 

However the original issue of only certain pages loading still affects devices using WiFi such as mobiles.

Help would be greatly appreciated. 

[Anonymous]

Hi @YR, please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and help get to the bottom of this. To send a PM, please refer to this link: How do I private message (PM) in the community