TPG Community

Get online support

CANCEL MY ACCOUNT IMMEDIATELY

Highlighted
Level 1a

Immediately cancel my TPG NBN account for From this date, the 20/04/20

 

My account number: 5884261

 

Despite numerous attempts to contact you regarding no access to the internet - no support was ever provided nor was any contact made by you to me. This is a fundamental breach of your obligations toprovid3 a service.

 

Cancel it now. DO NOT CHARGE ME AGAIN. 

 

Thank you

1 REPLY 1
Highlighted
Moderator

Hi @ross_kubler 

Before cancelling, do you mind if i ask what seems to be your problem and is there anything i can assist you with?

You can post here or PM for a private discussion about your service.

There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app.
https://www.tpg.com.au/download


Kind regards,
David_M