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CVC issues 3 nights in a row

gezza63
Level 2

here is my latest speedtest.

I'm on the NBN100.

Funny how only the DL is effected, just like a CVC issue.

Screen Shot 2019-10-07 at 8.39.24 am.png

amaevski
Level 2

Hi BasilDV,

The problem is very consistent. It starts around 9pm and goes away after 11pm each night. Speed is gradually improving from 10:30 pm as more users go to bed.

During the day or in the morning it is perfect.

It looks more as CVC issue to me rather then line fault to troubleshoot.

BasilDV
Moderator

Hi @amaevski,

 

We'd like to gather more evidence if it's really a CVC issue.

 

Please send me a PM with your preferred time and best number to be contacted in order to arrange a call from our Tech team.

 

Regards,

BasilDV

BasilDV
Moderator

Hi @gezza63,

 

Thanks for sharing your speed test result.

 

The case was lodged to NBN Co and our Engineers will be in touch with you once an update is available.

 

In the meantime, if you have any further enquiries or require general information on the matter, contact us here and we'll be sure to get this coordinated for you.

 

Regards,

BasilDV

amaevski
Level 2

Thank you, BasilDV.

PM is sent.

 

At the moment speed is perfect. Suspect will drop again around 9pm tonight.