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for 4 years I have had great service, no outages, good speeds
Now, seems the service goes to pot every few days or weeks, what the heck is going on ?
Yes, fault lodged
Hi @TerrianC
We've created some articles that will help you troubleshoot the Slow speed issue.
If you are using a WIFI connection, then you may check these links to improve your home network.
If you need further assistance, please send us a private message with your TPG customer ID, username and complete address so we can take a look at your account.
If the issue persists, let us know of your most convenient time to receive a call so we can organise a call back to be made from our Technical Team for assistance.
Regards,
Ahra_G