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Caboolture Sth 4510

TerrianC
Level 2

for 4 years I have had great service, no outages, good speeds
Now, seems the service goes to pot every few days or weeks, what the heck is going on ?
Yes, fault lodged Smiley Sad

1 REPLY 1
Ahra_G
Moderator

Hi @TerrianC

 

We've created some articles that will help you troubleshoot the Slow speed issue.

 

If you are using a WIFI connection, then you may check these links to improve your home network.

 

If you need further assistance, please send us a private message with your TPG customer ID, username and complete address so we can take a look at your account.

 

If the issue persists, let us know of your most convenient time to receive a call so we can organise a call back to be made from our Technical Team for assistance.

 


Regards,

Ahra_G