I have an alias for my primary email that I would like to convert to a slave account.
There doesn't seem to be a method to accomplish this directly and I fear that if I delete the alias and then try to register it as a slave, I risk losing it altogether.
Is there a way to accomplish this? Or can support staff do this for me via an email request?
Cheers for any help you can offer
@Redshift for as long as no one else has used that e-mail address in TPG except as an alias then you should be able to make it as a slave e-mail address/account.
Just remove the that username as an alias and register it as a slave e-mail address.
Looking into your e-mail I can see that the alias in question has not been a slave or main e-mail address in TPG.
This link may help https://community.tpg.com.au/t5/Accounts-and-Billing/email-slave/m-p/769#M26