I have a group email that I use at least twice a month, yesterday when I tried to send my group email. It came back with an error message. This is the first time this has happened. Any help would be appreciated.
The size of the messaage you are trying to send exceeds a temporary size limit of the server. Approximately 30. I have been able to send these emails previously. This is the first month I haven't been able to.
This is the message I get
The size of the message you are trying to send exceeds a temporary size limit of the server. The message was not sent; try to reduce the message size or wait some time and try again. The server responded: 4.5.3 [TPG-R02] Too many recipients.
@Molly . At this time, I can only suggest splitting the list of recipients. Try sending to 5, then the next 10, then the rest. Or even doing it over a few days. The mail server may need to get used to you doing this. (This was put forward as a solution to this error in Outlook.)
TPG will ask if you have tried using Post Office, so you might try this next.
Otherwise, you could send an email to email@example.com explaining the problem. Include the full error message and that it is a group email and using Thunderbird and either no or a small attachment.