Can't access online account

[trungchudo]

I have an error message "the mobile number on your account is missing"

Please help!

Thanks

Trung

[Ahra_G]

Hi @trungchudo, 

Are you trying to access your mobile service? You may refer to this article for reference: TPG Mobile - Introduction to the new My Account

For other services, please make sure to use your Customer ID or Account number. 

Let us know should you require further assistance.

Thanks! 

Ahra_G

[trungchudo]

Hi Ahra_G,

I log in using my account number.

Please see the error below, when I log into my account.

Sorry, the mobile number on your account is missing or invalid. Please call us on 13 14 23 for assistance.

What should I do?

Thanks