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Can't send emails due to misuse

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Level 1c

Greetings

I have received one of the dreaded "User xxxxxxxx@tpg.com.au is banned from using SMTP AUTH due to previous abuse" messages.

 

I saw that my account was compromised a few days ago due to all the rejected spam emails coming back to my inbox. I immediately changed my password which stopped my account sending spam, but now I cannot send emails and I get the message above. I can only receive emails.

 

It looks like lots of other folk have had this problem recently too. Can TPG please remove the send block on my account?

 

Thanks

2 REPLIES 2
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Moderator

Hi Ptwhite

 

I will send you a PM.

 

Regards,

Peter

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Level 1c

Thanks Peter. Got your PM