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The NBN will not connect

bhenderson1
Level 2

Hi

 

For the last 4 days I have been trying to connect to the NBN using the new Modum and NCD.  The internet will not come on.  I have tried repeatedly and have double checked the connections.  I have a second phone line that has never been used.  I even tried this but it did not work.

 

I need assistance.

1 REPLY 1
peter_k
Moderator

Welcome to TPG Community,


Could you PM (Private message) me your customer ID, username, service address or mobile number so i can check the status here.

 

Regards

Peter