The NBN will not connect

[bhenderson1]

Hi

For the last 4 days I have been trying to connect to the NBN using the new Modum and NCD.  The internet will not come on.  I have tried repeatedly and have double checked the connections.  I have a second phone line that has never been used.  I even tried this but it did not work.

I need assistance.

[peter_k]

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so i can check the status here.

Regards

Peter