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Internet not conecting

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Level 1c

Good afternoon.

My internet is out for about 24 hours now.

I tryed every step in the troubleshooting article, but the Internet light on the modem is still off.

Can you guys please help us?

Regeards

1 REPLY 1
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Moderator

Hi there             


 Welcome to the community,

 

Could you please send me a PM (private message) with your CID (customer identication number) or your mobile phone number so can look at this service for you Smiley Happy

 

 

kind regards