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Customer ID: 3912047
Geoff Jackson
10/10/1947
9 Gauntlet Road, Malvern East, Melbourne
Hi,
We are having internet problems. Complete dropouts of download speed of less than 1mbps even with no-one using the internet.
Doesn't matter where you are in the house, the internet is unusable. Currently using my mobile data to send this.
We have done a hard reset of the NBN box and the modem supplied by TPG and we have to do it at least 3-4 times a day. We wait 5 mins before turning it back on.
Makes it very difficult to work from home along with school work for an 8-year-old.
Started last week, maybe Thursday or Friday.
I hope you can help, thanks
Hi there
Welcome to the community,
Could you please send me a PM (private message) with your CID (customer identication number) or your mobile phone number so can look at this service for you
kind regards
Hi there
Welcome to the community,
Could you please send me a PM (private message) with your CID (customer identication number) or your mobile phone number so can look at this service for you
kind regards