Can’t upgrade plan

[raymondvv]

Everytime I attempt to upgrade my NBN plan I recieve the following error (this is despite waiting several hours between attempts as suggested in other posts):

E:adsl_comm:thread_exists

Any help would be appreciated

[Jacob_Bowz]

We'll help you with your plan upgrade, @raymondvv! Send through a private message and we can sort it out 😊