Cancel a plan

[tonimet]

Hello, 

I cannot see where to cancel a service online and have now spent almost 2 hours on the telehpone only to be cut off twice. How do I cancel a service that has not been used for some years but continue sto be debited to my business account every month? Dr Toni Metelerkamp 

[BasilDV]

Hi @tonimet

Welcome to the Community!

We tried to search for your account to no avail.

We regret to read that you've decided to terminate your service with us.

Please send me a PM with your TPG username or customer ID number along with your preferred time and best number to be contacted by our Accounts team to discuss the process.

BasilDV