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Cancel my internet account

joanna0803
Level 2

Hi There,

 

I have changed to another provider and I need to cancel my TPG account.  Please send me the details of what I need to do.

1 REPLY 1
BasilDV
Moderator

Hi @joanna0803 ,

 

We regret to hear that you've decided to terminate your account with us.

 

We were able to locate your account and understand that you were able to speak with our accounts team yesterday to discuss the process. An email template has been sent to your email address as discussed.

 

We wish you all the best with your new provider and hope that you will consider TPG again in the future we would welcome the opportunity to turn your experience around.

 

Kind regards,

BasilDV