I have recently churned to another provider and I need to cancel my TPG account. I do not wish to speak to anyone, I would like want to cancel my account. I am out of contract. I understand you need this in writing, please send me the details of what I need to do.
Hi @mbco1984, we regret to know that you have switched the service to a different provider, but we still respect your decision and we appreciate your business with us.
We have sent you a PM with the details.
Let us know if we can be of further assistance. Thank you.