Cancellation of NBN

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Level 1b
Hi there

I would like to cancel the NBN service on the next billing date on February because we are moving house.

Thank you for your considerations
3 REPLIES 3
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Moderator

Hi @peterlau1 ,

 

We're sad to know that you're considering to cancel the service with us because of the relocation. We'd like to have one of our Account Specialists to contact you and discuss details of cancellation.

 

Let us know your account details (Username/Customer ID together with the address on file) also include your best contact number and preferred time.

 

Cheers!

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Level 1b
 
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Moderator

Thank you for sending your account details via PM @peterlau1

 

We'll advise our Accounts team to contact you on Tuesday between 3PM - 4PM to discuss the process further.

 

BasilDV