Cancellation of NBN

[peterlau1]

Hi there

I would like to cancel the NBN service on the next billing date on February because we are moving house.

Thank you for your considerations

[Shane]

Hi @peterlau1 ,

We're sad to know that you're considering to cancel the service with us because of the relocation. We'd like to have one of our Account Specialists to contact you and discuss details of cancellation.

Let us know your account details (Username/Customer ID together with the address on file) also include your best contact number and preferred time.

Cheers!

[BasilDV]

Thank you for sending your account details via PM @peterlau1

We'll advise our Accounts team to contact you on Tuesday between 3PM - 4PM to discuss the process further.

BasilDV