Cancellation

henry214
Level 2

Hi,

I need to cancel one of my NBN plans. I'm currently out of contract and mid-billing cycle. If I cancel now will I be charged full for the next billing cycle or will it be a reduced charge that makes up the 30 day notice peiod?

Thanks

1 REPLY 1
BasilDV
Moderator

Hi @henry214 

 

We regret to read that you've decided to terminate your service with us.

Please send me a PM with the username or customer ID number of the account that you would like to terminate.

 

How do I private message (PM) in the community

 

BasilDV