Cancellation

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Level 1

Hi, 

 

I need to cancel my service as we have had another provider supply NBN from 13th January.

 

Account number 572XXXX. 

 

Please will you confirm cancellation? As I have paid another month's direct debit today.

 

Regards, Jordan. 

1 REPLY 1
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Moderator

Hi @3cturner

 

Welcome to Community! 

 

We're regret to learn that you have opted to go with another NBN provider. 

 

I will need to organise a contact to be made from one of our Accounts Specialists to assist you. May I know your most convenient time to receive a call? 

 

Note: I have modified your post for the security of your account. 

 

Thanks!