Cancle the tpg plane

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Level 1
Hi I like to cancel my internet and phone service for the next billing cycle .after 15th September ,before the 15th September,please still keep on the service.as I will be moving back another country please provide me the steps required to do so.
1 REPLY 1
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Moderator

Hi @Yuejiefan ,

 

We're sad to know that you're considering to cancel the service. Send me your account details (Username/Customer ID together with the address on file) also include your best contact number and prefererd time.

 

We'll raise this to our Account Specialists Team and have them contact you for further handling and assessment.

 

In case you need a reference: How do I private message (PM) in the community 

Regards,