Replacing modem

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Level 1c

Hi, 

 

is there any way I can use just normal Access points with NBN box? (instead of the one I received from TPG)

the one I received (netgear) doesn't have good signal strength 

 

 

2 REPLIES 2
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Moderator

Hi @Danny00 


Thanks for your query!


Let me have a look for you, and I will get back to you ASAP.


There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app.
https://www.tpg.com.au/download


Regards,
David_M

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Moderator

Hi @Danny00 

 

Are you sure we sent you a  netgear modem...?

Can you confirm the modem model number and maybe post a pic of it ?

 

Thanks,