Cannot receive emails on my tpg account with my iPad oriPhone

[Waynecora]

I cannot receive emails on my iPad, 

I receive messages on a secondary account with tpg.

[PeterW]

Hello Waynecora,
Thank you for being a part of the TPG Community.
For verification purposes can you please send me a private message (PM) by clicking on my name
and provide the following information:
 Username
 Full Name
 Full Address
 D.O.B.
I will reply ASAP on receipt of the above.
Regards
PeterW
My TPG app for IOS and Android - https://www.tpg.com.au/download

[Waynecora]

User: Wayne ora

name: Wayne Bishop 

address: 1/x-xx Todman Avenue, Kensington, NSW 2033

dob: 10 March 19xx

I can access all emails at the "new postoffice.tpg"