Change of plan

2-4murray
Level 2
Yesterday my internet usage had reached its limit. I elected via phone to upgrade my plan. How long does this take to take effect?
1 REPLY 1
Shane
Moderator

Hi @2-4murray

 

For NBN plan it should take only within the next 24hrs after the changes, in the event that it already exceeded send us a PM with your details (Username/Customer ID together with the address on file) so we can check the progress.

How to send a PM? 

 

Regards,

 

Yesterday my internet usage had reached its limit. I elected via phone to upgrade my plan. How long does this take to take effect?