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Change password for slave email

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Level 1

I am trying to change the password for a slave email address. I log in to account, click on change password, and it tells me I have to update my account information. I click on account information and enter my details and nothing changes - it does not save. I need to change my password and your systems are not letting me.


Hi JMBower,


I suggest you call Customer Service at 13 14 23 (Option 3 + 1) for assistance. They will need to verify your identity for security reason since this already involves password.