Hi @christolliday
Welcome to the Community!
When you move to a new location or address, there's a possibility that the type or the NBN technology available will be different. So the current plan may not be available for you.
In order to check this further, please send us a PM with your preferred time and best number to be contacted by our Moving home team or contact them directly on 1300 865 124 for real time support.
How do I private message (PM) in the community
BasilDV
