Changing internet provider

[naisingyet]

I've just changed to another internet provider. 

How do I cancel my TPG or you will cancel it automatically once the new internet has been activated.

[Ahra_G]

Hi @naisingyet, 

We're sorry to learn that you have decided to switch providers. 

Your account will remain active until we receive your cancellation notice via email. We can also have a member of our Accounts Team to contact and assist you. 

Please send us your Customer ID or username so we can pull up your account. 

To send a PM, please refer to this link: How do I private message (PM) in the community

Regards,

Ahra_G