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Changing internet provider

naisingyet
Level 2

I've just changed to another internet provider. 

How do I cancel my TPG or you will cancel it automatically once the new internet has been activated.

1 REPLY 1
Ahra_G
Moderator

Hi @naisingyet

 

We're sorry to learn that you have decided to switch providers. 

 

Your account will remain active until we receive your cancellation notice via email. We can also have a member of our Accounts Team to contact and assist you. 

Please send us your Customer ID or username so we can pull up your account. 

 

To send a PM, please refer to this link: How do I private message (PM) in the community

 

Regards,

Ahra_G