Changing plan.

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Level 2

I tried to upgrade my NBN plan from NBN12 to NBN50, but got a error code: < E:adsl_comm:thread_exists >

 

5 REPLIES 5
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Moderator

Hi dragon0229


Welcome to TPG Community!

 

can you  please message me your user name or customer-id?, I will check in to it  

 

thanks 

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Level 2

I have sent you my username. 


@RajenS wrote:

Hi dragon0229


Welcome to TPG Community!

 

can you  please message me your user name or customer-id?, I will check in to it  

 

thanks 


 

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Moderator

Hi 

 

Checking your account now 

Thanks 

Rajen 

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Moderator

Hi 

    Can you please confirm, 

1- waiting for any home phone number porting from another provider? 

2- you are recently connected tp TPG NBN? 

 

 

Thanks 

Rajen 

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Level 2

hi, thanks for reply

 

1, no

2, yes