Changing plan.

[dragon0229]

I tried to upgrade my NBN plan from NBN12 to NBN50, but got a error code: < E:adsl_comm:thread_exists >

[RajenS]

Hi dragon0229

Welcome to TPG Community!

can you  please message me your user name or customer-id?, I will check in to it  

thanks 

[dragon0229]

I have sent you my username. 

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@RajenS wrote:

Hi dragon0229

Welcome to TPG Community!

can you  please message me your user name or customer-id?, I will check in to it  

thanks 

---

[RajenS]

Hi 

Checking your account now 

Thanks 

Rajen 

[RajenS]

Hi 

    Can you please confirm, 

1- waiting for any home phone number porting from another provider? 

2- you are recently connected tp TPG NBN? 

Thanks 

Rajen 

[dragon0229]

hi, thanks for reply

1, no

2, yes