Charged For Excess Data Usage

[2731346]

I've been charged for excess data usage, what makes this a joke is I'm on a NBN unlimlted plan and never had a working connection. 

I've asked TPG why the charges to a service that does not work and show me the data usage on my account. well the can't and wont refunded my account. and to top it off if I dont like the sercive provided I'm welcome to cancel and go to another provider

[BasilDV]

Hi @2731346,

We've responded to your last post. Refer to this thread.

Please avoid multiple posts as it takes us away from being able to assist other customers and delays our response to them.

Kind regards,

BasilDV