Charged for internet since cancelling in January

[WhatBadService]

I cancelled my internet plan in January but have just realised the bills never stopped. I have been paying $75 per month, which came out of a joint.account so I didn't realise. Please now refund the months I have been paying but not providing any service.

[BasilDV]

Hi @WhatBadService 

We'd like to have a better understanding of the situation and see what we can arrange for you.

Please send us a private message with your account details.

BasilDV