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Charges on pending upgrade of NBN

Level 1a

Hi,

 

Still waiting on NBN upgrade requested nearly 2 weeks ago. Today I notice some sign of activity with a new charge to my credit card. But the amount charged is the $49.99 of my old plan, not the $69.99 charge of my new plan. I'm confused.

1 REPLY 1
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Moderator

Hi @Murpda,

 

We have an open conversation on this link.

 

Let's keep the conversation under the same thread so we can best assist you.

 

Kind regards,

BasilDV