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Check Connection - red blinking light on connection device indicating line issue

juthy2017
Level 2

I was asked by Ahra_G to send my account details for a connection check but this person is no longer online. I have had the red blinking light to indicate a line issue since an electrical storm on Friday night. Please let me know a moderator i can send the details to to get my connection checked.

1 REPLY 1
Shane
Moderator

Hi @juthy2017 

The issue affecting the service has been escalated to our engineering team. Expect updates from one of our engineers via SMS or phone call as soon as updates become available.
 

Should you require more assistance, please let us know.

Regards,

 

I was asked by Ahra_G to send my account details for a connection check but this person is no longer online. I have had the red blinking light to indicate a line issue since an electrical storm on Friday night. Please let me know a moderator i can send the details to to get my connection checked.