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Checking up usage is missing

likelives
Level 2

Why does not have the checking up data usage which is volume usage of TPG NBN bundle plan in My Account?

2 REPLIES 2
Ahra_G
Moderator

Hi @likelives,

 

It is likely because you are subscribed to an unlimited plan. Is there anything in particular you wish to check?

 

Send us a private message and we'd be happy to help. 

 

-Ahra_G

likelives
Level 2

Customer needs check up data usage of NBN that TPG webisite shows that customer can check up data usage like volume usuage in the customer's account (My Account) of TPG. However,  the volume usage check is not in My Account. Please let customer check up data usage of NBN in customer's account (My Account) of TPG as soon as possible.