Conection

[samanthae1986]

I have been waiting so long for my connection, if it's not on soon I will have to change providers .

[David_M]

Hi @samanthae1986 

Thanks for your query!

Let me have a look for you, and I will get back to you ASAP.

There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app.
https://www.tpg.com.au/download

Regards,
David_M

[samanthae1986]

Yes I know, my kids are falling behind I. School work due to lack of communication and internet not be installed yet

[David_M]

Hi @samanthae1986 

Your NBN-FTTN order is progressing.

Installations can take 2 - 30 days.

I have forwarded this on to our NBN team to do a followup and someone should call you ASAP.

Regards,

David_M

[samanthae1986]

Can u push it through earlier or im just going to have to go with another provider . Never took this long before.

[samanthae1986]

They never call when they say are going to or keep me updated