Conection

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Level 1b
I have been waiting so long for my connection, if it's not on soon I will have to change providers .
5 REPLIES 5
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Moderator

Hi @samanthae1986 


Thanks for your query!


Let me have a look for you, and I will get back to you ASAP.


There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app.
https://www.tpg.com.au/download


Regards,
David_M

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Level 1b
Yes I know, my kids are falling behind I. School work due to lack of communication and internet not be installed yet
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Moderator

Hi @samanthae1986 

 

Your NBN-FTTN order is progressing.

Installations can take 2 - 30 days.

I have forwarded this on to our NBN team to do a followup and someone should call you ASAP.

 

Regards,

David_M

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Level 1b
Can u push it through earlier or im just going to have to go with another provider . Never took this long before.
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Level 1b
They never call when they say are going to or keep me updated