We received this 5G Home Broadband Sagemcom Fast 5866T 20th of November 2023.
Set up and getting 4 bars green lights. However, there's no internet and we can't connect.
Turn off and unplugged then turn on. 4 bars green and still no internet.
I called customer service support waited for 40 to 55 mins. Per call each day and still no resolution.
I was able to speak with Mercie 20th of Nov 2023 and then Kechan 21th Nov. 2023. Reference number of the call 72369415
I also logged into my account the tracking saying preparing for item dispatch, however I already received the modem at home.
