Good day @ultratk83.
Welcome to TPG Community!
We are aware that you have contacted our Tech team and the case was escalated to our Engineering team for further investigation since there's a possible fault on the copper line.
Should you require any assistance, please let us know.
The iiNet notification is not the one causing the issue. I have seen that the modem is not receiving any signal from the copper line due to a fault detected by our Tech Team.
You may try to press the reset button on the modem to set it back to its default settings, but the signal will not be available since the fault is still not fix. Our Engineers have requested for a Telstra Technician to help us rectify the problem and they'll be in touch with the schedule once available.