Connecting to NBN for first time

[wd40]

4th blue light (LAN) on FTTC unit is flashing (not solid)

[David_M]

Hi @wd40 

Thanks for your query!

Let me have a look for you, and I will get back to you ASAP.

There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app.
https://www.tpg.com.au/download

Regards,
David_M

[David_M · Accepted solution]

Hi@ @wd40 

Enjoy your TPG NBN!

It is normal for the 4th light to blink, it indicates traffic (data) flowing between the NBN-NCD and your modem, much like a wifi light blinks.

The first 3x lights should stay solid blue.

Regards,

David_M

[Sial2155]

I’m connecting first time and its not working 4th internet light is off

[BasilDV]

Hi @Sial2155

We've responded to your post here.

The installation of the service is still in progress, which explains why it is not working.

Please send me a PM with your preferred time and best number to be contacted by our NBN Provisioning team to check on this further.

BasilDV