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Connecting to NBN for first time

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wd40
Level 2
4th blue light (LAN) on FTTC unit is flashing (not solid)
1 ACCEPTED SOLUTION

Accepted Solutions
David_M
Moderator

Hi@ @wd40 

 

Enjoy your TPG NBN!

 

It is normal for the 4th light to blink, it indicates traffic (data) flowing between the NBN-NCD and your modem, much like a wifi light blinks.

The first 3x lights should stay solid blue.

 

Regards,

David_M

View solution in original post

4 REPLIES 4
David_M
Moderator


Hi @wd40 


Thanks for your query!


Let me have a look for you, and I will get back to you ASAP.


There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app.
https://www.tpg.com.au/download


Regards,
David_M

David_M
Moderator

Hi@ @wd40 

 

Enjoy your TPG NBN!

 

It is normal for the 4th light to blink, it indicates traffic (data) flowing between the NBN-NCD and your modem, much like a wifi light blinks.

The first 3x lights should stay solid blue.

 

Regards,

David_M

Sial2155
Level 2
I’m connecting first time and its not working 4th internet light is off
BasilDV
Moderator

Hi @Sial2155

 

We've responded to your post here.

 

The installation of the service is still in progress, which explains why it is not working.

 

Please send me a PM with your preferred time and best number to be contacted by our NBN Provisioning team to check on this further.

 

BasilDV