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Fee been charged but no internet

Sial2155
Level 2
Need help I’m working from home tpg charged me fee and send me a modem but no internet 4th ( internet light ) is off only 3 lights are on its 2nd time tpg is disappointing me
1 REPLY 1
BasilDV
Moderator

Hi @Sial2155

 

Welcome to the Community!

 

We were able to locate your account and learned that the installation of the service is still in progress.

 

We'd like to arrange a call from our NBN provisioning tomorrow to discuss this further.

Please send me a PM with your preferred time and best number to be contacted.

 

BasilDV