Connection getting lost

[bibin131]

Losing connection intermittently. Also getting poor wifi range two rooms apart. Is the wall interference this much that am geeting poor wifi signals???

[BasilDV]

Hi @bibin131

We'd like to run some tests on the line to check on what's causing the dropouts.

Regarding the WiFi signal interference, it depends on the type of the wall in between you and the modem/router.

Kindly send me a PM with your account details.

BasilDV

[bibin131]

If am getting internet two rooms apart and after sometimes the connection is either lost or the speed is terribly slow. Do you think it’s the interference the cause for this and i was getting good signal with a defferent modem and different provider

[BasilDV]

Hi @bibin131

It might not be the walls, but there might be other signal interference that's causing it.

You may try to improve your home WiFi network with the help of our articles.

• Easy Steps to Improve Wi-Fi Connection In Your Home
• Wireless Channel on your modem - what is it and why should I change it?

If you still have the modems that you were using before, then you may use it as an access point that will help lessen the signal interference via WiFI connection.

We'll be waiting for your account details via PM if you still experiencing issues.

BasilDV