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Constant drop outs after dropping plans

Level 1a

I recently dropped from the 100 plan to the 50 plan and ever since I've been having 2 to 3 dropouts per day.

Any way to fix this?


Good day @joelltham,


Welcome to TPG Community!


We've checked the account and was able to run some test, but the result is inconclusive. We'd like to look into it further. We will arrange a call from our Tech team tomorrow. Please shoot me a private message of your preferred time and best number to be contacted.


Kind regards,